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Our Live Help Staff is available to assist you with Abuse Issues. Abuse issues include any violation of the Terms of Service and/or Behavior Guidelines, including:

  • Fraud
  • Griefing
  • Vandalism
  • Scamming
  • Harassment
  • Use of Profanity
  • Event Disruption




Our Live Help staff is available to assist you with Billing Issues. Billing issues include questions related to:

  • Membership information
  • Credit card charges
  • Therebucks purchases
  • Transaction history
  • Live payments or purchases
  • Purchase premium membership or T$ for a friend

For technical support and all other issues, please contact Customer Support.